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Building the knowledge management network : best practices, tools, and techniques for putting conversation to work / Cliff Figallo, Nancy Rhine.

By: Publication details: New York, NY : John Wiley, c2002.Description: xx, 348 p. : ill. ; 24 cmISBN:
  • 9780471215493 (pbk.)
  • 047121549X (pbk.)
Other title:
  • Best practices, tools and techniques for putting conversation to work
Subject(s): DDC classification:
  • 658.4038 FIG 2002
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Includes bibliographical references and index.