Service quality measurement [electronic resource] : issues and perspectives / L.L.R. Rodrigues ... [et al.].
Publication details: Hamburg : Anchor Academic Pub., 2013.Description: xii, 69 p. : ill. (some col.)ISBN:- 9783954895526 (e-book)
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library - Perpetual(TU) | 1 | e-book | SHTEx,30004,03,CL,PPT |
Cover title.
Includes bibliographical references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.