Customer retention through quality leardership / Deborah G. Plichman David D. Auld
Publication details: Singapore : Topan Company, 1994Description: xii, 233p, ; 22cmISBN:- 981007431X
- 658.812 FLI
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 3, BayNo 3 |
658.812 FLI (Browse shelf(Opens below)) | 1 | Available | SABDx,23002,03,GR | 5000037588 |