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Performance measurement in library and information services / Christine Abbott

By: Contributor(s): Series: Aslib know how seriesPublication details: London : Aslib, 1994.Description: vi, 57 p. : ill. ; 24 cmISBN:
  • 0851423299
Subject(s): DDC classification:
  • 025.1 ABB
Contents:
1. Introduction. - 2. Why measure performance?. - 3. Terminology. - 4. Prerequisites to performance measurement. - 5. The library as a system. - 6. Types of indicator. - 7. How to develop performance indicators. - 8. Data collection and analysis. - 9. Conclusions. - Reference.
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Teaching Resource Taylor's Library-TU 025.1 ABB (Browse shelf(Opens below)) 1 Available GENLS,GENLS,02,GR 5000087489

1. Introduction. - 2. Why measure performance?. - 3. Terminology. - 4. Prerequisites to performance measurement. - 5. The library as a system. - 6. Types of indicator. - 7. How to develop performance indicators. - 8. Data collection and analysis. - 9. Conclusions. - Reference.