Scaling for e-business : technologies, models, performance, and capacity planning / Daniel A. Menasce, Virgilio A.F. Almeida ; [foreword by Jim Gray]
Publication details: Upper Saddle River, N.J. : Prentice Hall PTR, c2000Description: xii, 449 p. : ill. ; 25 cmISBN:- 0130863289
- 658.84 MEN
Foreword. - Preface. - I. Modeling for E-Business. 1. Models for E-Business. 2. Customer Behavior Models. 3. The Anatomy of E-Business Functions. - II. Evaluating E-Business Infrastructure and Services. 4. Infrastructure for Electronic Business. 5. A Quantitative Analysis of Authentication Services. 6. A Quantitative Analysis of Payment Services. - III. Capacity Planning for E-Business 7. A Capacity Planning Methodology for E-Business. 8. Performance Modeling Concepts. 9 Solving Performance Models of E-Business Sites. 10. Modeling Contention for Software Servers