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Hospitality world : an introduction / Harold E. Lane, Denise Dupri.

By: Contributor(s): Publication details: New York : John Wiley, c1997.Description: xxii, 538 p. : ill. ; 25 cmISBN:
  • 0471289892
Subject(s): DDC classification:
  • 647.94068 LAN
Contents:
Part I : 1. One-hospitality's history: then and now. 2. The big picture. 3. The hospitality business is a service business. 4. An international perspective. 5. Tourism visited. - Part II: Places to stay: 6. Lodging: More than hotels. 7. How things work: Lodging operations. - Part III: Places to eat: 8. Foodservice: more than restaurants. 9. How things work: foodservice operations. - Part IV: Management tools : 10. A Human resources tool box. 11. A hospitality marketer's tool box. 12. A management information systems tool box. 13. An accounting tool box. - Part V: Structural elements of the hospitality industry: 14. So you want to own a hotel? 15. So you want to own a restaurant? - Part VI: Issues and trends: 16. Business ethics. 17. Strategic thinking: looking toward the twenty-first century. - Part VII: For students only: 18. Taking your place in the world of hospitality - Master case: The world of disney. Mini cases.
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Main Collection Taylor's Library-TU

Floor 4, Shelf 21 , Side 2, TierNo 3, BayNo 4

 647.94068 LAN (Browse shelf(Opens below)) 1 Available SHTEx,70002,03,AD 5000037022

Part I : 1. One-hospitality's history: then and now. 2. The big picture. 3. The hospitality business is a service business. 4. An international perspective. 5. Tourism visited. - Part II: Places to stay: 6. Lodging: More than hotels. 7. How things work: Lodging operations. - Part III: Places to eat: 8. Foodservice: more than restaurants. 9. How things work: foodservice operations. - Part IV: Management tools : 10. A Human resources tool box. 11. A hospitality marketer's tool box. 12. A management information systems tool box. 13. An accounting tool box. - Part V: Structural elements of the hospitality industry: 14. So you want to own a hotel? 15. So you want to own a restaurant? - Part VI: Issues and trends: 16. Business ethics. 17. Strategic thinking: looking toward the twenty-first century. - Part VII: For students only: 18. Taking your place in the world of hospitality - Master case: The world of disney. Mini cases.