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How to be a great coach : 24 lessons for turning on the productivity of every employee / Marshall J. Cook.

By: Series: McGraw-Hill professional educationPublication details: N.Y. : McGraw-Hill, c2004.Description: ix, 48 p. ; 23 cmISBN:
  • 0071435298 (pbk.)
Subject(s): DDC classification:
  • 658.3124 COO
Contents:
How to be a great coach. - Be a coach. - Motivate them. - Ask for their opinions. - Admit your mistakes. - Be accessible. - Be a good listener. - Ask good questions. - Welcome complains. - Coach one-on-one. - Watch your language. - Celebrate the differences. - Enpower independent employees. - Make the call. - Solve problems together. - Deliver the bad news personally. - Don't act out of anger. - Avoid memo mania. - Manage meetings. - Train them. - Stress the positive. - Reward what you want. - Provide positive feedback. - Advocate for your employees. - Just get started.
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Main Collection Taylor's Library-TU

Floor 4, Shelf 25 , Side 1, TierNo 3, BayNo 3

 658.3124 COO (Browse shelf(Opens below)) 1 Available GENLS,GENLS,03,GR 5000012778

"The employee handbook for enhancing corporate performance" - Cover.

How to be a great coach. - Be a coach. - Motivate them. - Ask for their opinions. - Admit your mistakes. - Be accessible. - Be a good listener. - Ask good questions. - Welcome complains. - Coach one-on-one. - Watch your language. - Celebrate the differences. - Enpower independent employees. - Make the call. - Solve problems together. - Deliver the bad news personally. - Don't act out of anger. - Avoid memo mania. - Manage meetings. - Train them. - Stress the positive. - Reward what you want. - Provide positive feedback. - Advocate for your employees. - Just get started.