Hospitality & tourism / Karen E. Silva, Debra M. Howard
Series: Glencoe Marketing seriesAnalytics: Show analyticsPublication details: New York : McGraw-Hill / Glencoe, c2006.Description: xviii, 365 p. : col. ill. ; 28 cmISBN:- 0078682967 (pbk.)
- 9780078682964 (pbk.)
- Hospitality and tourism
- 647.940688 SIL
Contents:
1. Defining hospitality & tourism - 2. Economics and the impact of tourism - 3. The restaurant business - 4. The hotel business - 5. The tourism business - 6. Destination marketing - 7. Sports, events, and entertainment - 8. The marketing environment - 9. Market information and research - 10. Designing products - 11. Pricing products - 12. Distribution - 13. Promoting hospitality & tourism - 14. Customer and employee relations - 15. Finding a job - 16. Careers in hospitality & tourism.
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 21 , Side 2, TierNo 5, BayNo 6 |
647.940688 SIL (Browse shelf(Opens below)) | 1 | Available | SHTEx,70002,03,AD | 5000043036 |
1. Defining hospitality & tourism - 2. Economics and the impact of tourism - 3. The restaurant business - 4. The hotel business - 5. The tourism business - 6. Destination marketing - 7. Sports, events, and entertainment - 8. The marketing environment - 9. Market information and research - 10. Designing products - 11. Pricing products - 12. Distribution - 13. Promoting hospitality & tourism - 14. Customer and employee relations - 15. Finding a job - 16. Careers in hospitality & tourism.