Enhanced selling [videorecording] /
American Hotel & Lodging Association.
- North High St., Lansing : American Hotel & Lodging Association, c2006.
- 1 DVD (27 min.) : sd., col.; 4 3/4 in. + 1 Trainer's CD-ROM (4 3/4 in.)
- Food and beverage collection .
Take advantage of money left on the table! In this innovative program, convert your service team from order takers into sales makers by learning the strategies and techniques that build check averages, increase tips, and enhance the dining experience for your guests. Learn to sell your entire menu and focus on the key opportunities in the service cycle where guests are more willing to buy. Program includes a Trainer's CD-ROM featuring content overviews, training exercises, checklists, worksheets, a "Quick Quiz" assessment tool, and Certificates of Completion.
DVD
Hospitality industry--Marketing
Selling
647.940688 / ENH
Take advantage of money left on the table! In this innovative program, convert your service team from order takers into sales makers by learning the strategies and techniques that build check averages, increase tips, and enhance the dining experience for your guests. Learn to sell your entire menu and focus on the key opportunities in the service cycle where guests are more willing to buy. Program includes a Trainer's CD-ROM featuring content overviews, training exercises, checklists, worksheets, a "Quick Quiz" assessment tool, and Certificates of Completion.
DVD
Hospitality industry--Marketing
Selling
647.940688 / ENH