Saee, John.

Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee. - 1st ed. - London : Routledge, c2006. - xiii, 266 p. ; 24 cm. - Routledge advances in management and business studies .

Intercultural communication competence and managerial functions within the Australian hospitality and tourism service industries - 2. Communication, culture and managerial functions - Theoretical perspectives on intercultural communication - 4. Profile of the Australian hospitality and tourism service industries : challenges of cultural diversity - 5. Research methodology - 6. Results and analysis - 7. Conclusion - Bibliography - Index.

0415385962 (hbk.) 9780415385961 (hbk.)


Hospitality industry--Management.
Tourism--Management.

647.94068 / SAE