The handbook of crisis communication / edited by W. Timothy Coombs and Sherry J. Holladay. - Chichester, U.K. : Wiley-Blackwell, c2012. - xxviii, 737 p. : ill. ; 25 cm. - Handbooks in communication and media .

Includes bibliographical references and indexes.

9781444361902 (pbk.) 1444361902 (pbk.)


Crisis management.
Communication in management.

658.45 / HAN 2012