Mauch, Peter D., 1954-

Quality management : theory and application / Peter D. Mauch. - Boca Raton, FL : CRC Press, c2010. - xxii, 149 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Organizing for quality -- Planning for quality -- Controlling for quality -- Staffing for quality -- Motivating for quality -- Special topics in quality

9781439813805 (hbk. : alk. paper)


Total quality management.
Quality control.

658.4013 / MAU 2010