Organizational intelligence :
Silber, Kenneth H.
Organizational intelligence : a guide to understanding the business of your organization for HR, training, and performance consulting / Kenneth H. Silber, Lynn Kearny. - San Francisco, CA ; Chichester : Pfeiffer/John Wiley & Sons, c2010. - xxiii, 294 p. : ill. ; 25 cm. - Pfeiffer essential resources for training and HR professionals . - Pfeiffer essential resources for training and HR professionals .
Includes bibliographical references and index.
Why and how to use the model -- How to gather data -- External logic -- Economic logic -- Strategy logic -- Customer logic -- Product logic -- Process logic -- Structural logic -- Case study.
9780470472316 (hbk.)
Organizational learning.
Personnel management.
Employees--Training of.
658.3124 / SIL 2010
Organizational intelligence : a guide to understanding the business of your organization for HR, training, and performance consulting / Kenneth H. Silber, Lynn Kearny. - San Francisco, CA ; Chichester : Pfeiffer/John Wiley & Sons, c2010. - xxiii, 294 p. : ill. ; 25 cm. - Pfeiffer essential resources for training and HR professionals . - Pfeiffer essential resources for training and HR professionals .
Includes bibliographical references and index.
Why and how to use the model -- How to gather data -- External logic -- Economic logic -- Strategy logic -- Customer logic -- Product logic -- Process logic -- Structural logic -- Case study.
9780470472316 (hbk.)
Organizational learning.
Personnel management.
Employees--Training of.
658.3124 / SIL 2010