Carroll, Nannette Rundle.
The communication problem solver : simple tools and techniques for busy managers / Nannette Rundle Carroll. - New York : American Management Association, c2010. - xvi, 284 p. ; 23 cm.
Includes index.
The power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- DREAM delegating ensures clarity and collaboration -- Don't have time to listen? Try these tips -- Be a gold medal communicator!
9780814413081 (pbk.) 0814413080 (pbk.)
Communication in management.
Problem solving.
Interpersonal communication.
658.45 / CAR 2010
The communication problem solver : simple tools and techniques for busy managers / Nannette Rundle Carroll. - New York : American Management Association, c2010. - xvi, 284 p. ; 23 cm.
Includes index.
The power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- DREAM delegating ensures clarity and collaboration -- Don't have time to listen? Try these tips -- Be a gold medal communicator!
9780814413081 (pbk.) 0814413080 (pbk.)
Communication in management.
Problem solving.
Interpersonal communication.
658.45 / CAR 2010