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Raines, Claire.

The art of connecting : how to overcome differences, build rapport, and communicate effectively with anyone / Claire Raines and Lara Ewing. - New York : American Management Association, c2006. - ix, 230 p. : ill. ; 24 cm.

Includes bibliographical references (p. 215-220) and index.

ISBN: 0814408729 (hbk.) 9780814408728 (hbk.)

Subjects--Topical Terms:
Intercultural communication.
Interpersonal communication.
Communication in management.

Dewey Class. No.: 302.2 / RAI 2006