Birla, Madan.
FedEx delivers : how the world's leading shipping company keeps innovating and outperforming the competition / Madan Birla. - Hoboken, N.J. : John Wiley, c2005. - xxi, 215 p. : ill. ; 24 cm.
Includes bibliographical references (p. 199-201) and index.
0471715794 (hbk.) 9780471715795 (hbk.)
Federal Express Corporation--Management.
Express service--Management.
388.044 / BIR 2005
FedEx delivers : how the world's leading shipping company keeps innovating and outperforming the competition / Madan Birla. - Hoboken, N.J. : John Wiley, c2005. - xxi, 215 p. : ill. ; 24 cm.
Includes bibliographical references (p. 199-201) and index.
0471715794 (hbk.) 9780471715795 (hbk.)
Federal Express Corporation--Management.
Express service--Management.
388.044 / BIR 2005