Unforgettable experiential activities :
Silberman, Melvin L.
Unforgettable experiential activities : an Active Training resource / Mel Silberman. - San Francisco, CA : Pfeiffer, c2010. - xvi, 302 p. : ill. ; 24 cm. - Pfeiffer essential resources for training and HR professionals . - Pfeiffer essential resources for training and HR professionals. .
Getting acquainted -- Communication -- Assertive behavior -- Influencing others -- Conflict and negotiation -- Creativity and problem solving -- Diversity -- Facilitating teams -- Exchanging feedback -- Leadership -- Teaching and coaching employees -- Understanding others -- Sales and customer service -- Team building -- Train the trainer.
9780470537145 (pbk.) 0470537140 (pbk.)
Employees--Training of.
Effective teaching.
658.3124 / SIL 2010
Unforgettable experiential activities : an Active Training resource / Mel Silberman. - San Francisco, CA : Pfeiffer, c2010. - xvi, 302 p. : ill. ; 24 cm. - Pfeiffer essential resources for training and HR professionals . - Pfeiffer essential resources for training and HR professionals. .
Getting acquainted -- Communication -- Assertive behavior -- Influencing others -- Conflict and negotiation -- Creativity and problem solving -- Diversity -- Facilitating teams -- Exchanging feedback -- Leadership -- Teaching and coaching employees -- Understanding others -- Sales and customer service -- Team building -- Train the trainer.
9780470537145 (pbk.) 0470537140 (pbk.)
Employees--Training of.
Effective teaching.
658.3124 / SIL 2010