Raynus, Joseph.
Improving business process performance : gain agility, create value, and achieve success / Joseph Raynus. - Boca Raton, FL : CRC Press, c2011. - xxiv, 321 p. : ill. ; 24 cm.
Includes index.
9781420072495 (hbk.) 1420072498 (hbk.)
Organizational effectiveness.
Management.
Performance.
658.401 / RAY 2011
Improving business process performance : gain agility, create value, and achieve success / Joseph Raynus. - Boca Raton, FL : CRC Press, c2011. - xxiv, 321 p. : ill. ; 24 cm.
Includes index.
9781420072495 (hbk.) 1420072498 (hbk.)
Organizational effectiveness.
Management.
Performance.
658.401 / RAY 2011