Arthur, Jay, 1951-
Lean six sigma for hospitals : simple steps to fast, affordable, flawless healthcare / Jay Arthur. - New York : McGraw-Hill, c2011. - xx, 348 p. : ill., charts ; 23 cm.
Includes bibliographical references (pages 333-336) and index.
9780071753258 (pbk.)
Hospitals--Administration.
Organizational effectiveness.
Medical care--Quality control.
Total quality management.
362.11068 / ART 2011
Lean six sigma for hospitals : simple steps to fast, affordable, flawless healthcare / Jay Arthur. - New York : McGraw-Hill, c2011. - xx, 348 p. : ill., charts ; 23 cm.
Includes bibliographical references (pages 333-336) and index.
9780071753258 (pbk.)
Hospitals--Administration.
Organizational effectiveness.
Medical care--Quality control.
Total quality management.
362.11068 / ART 2011