Cassell, Kay Ann.
Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath. - 2nd ed. Rev. - London : Facet Publishing, c2011. - xvii, 461 p. ; 23 cm.
Includes bibliographical references and index.
9781856047784 (pbk.) 1856047784 (pbk.)
Reference services (Libraries)
Electronic reference services (Libraries)
Reference books--Bibliography.
Electronic reference sources--Directories.
025.52 / CAS 2011
Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath. - 2nd ed. Rev. - London : Facet Publishing, c2011. - xvii, 461 p. ; 23 cm.
Includes bibliographical references and index.
9781856047784 (pbk.) 1856047784 (pbk.)
Reference services (Libraries)
Electronic reference services (Libraries)
Reference books--Bibliography.
Electronic reference sources--Directories.
025.52 / CAS 2011