Huwe, Ruth A.
Metrics 2.0 : creating scorecards for high-performance teams and organizations / Metrics two-point-oh Ruth A. Huwe. - Santa Barbara, Calif. : Praeger, c2010. - x, 349 p. : ill. ; 25 cm.
Includes bibliographical references and index.
9780313384561 (hbk.) 0313384568 (hbk.)
Organizational effectiveness--Measurement.
Performance--Measurement.
Total quality management.
Benchmarking (Management)
658.4013 / HUW 2010
Metrics 2.0 : creating scorecards for high-performance teams and organizations / Metrics two-point-oh Ruth A. Huwe. - Santa Barbara, Calif. : Praeger, c2010. - x, 349 p. : ill. ; 25 cm.
Includes bibliographical references and index.
9780313384561 (hbk.) 0313384568 (hbk.)
Organizational effectiveness--Measurement.
Performance--Measurement.
Total quality management.
Benchmarking (Management)
658.4013 / HUW 2010