Morrison, Terri.

Kiss, bow, or shake hands : sales and marketing : the essential cultural guide--from presentations and promotions to communicating and closing / Terri Morrison and Wayne A. Conaway. - xvii, 284 pages ; 23 cm

Includes index.

9780071714044 (paperback)


Business etiquette.
Business communication.
Intercultural communication.
Negotiation in business.

658.8 / MOR 2012