Harbour, Jerry L.

The basics of performance measurement / Jerry L. Harbour. - 2nd ed. - Boca Raton, FL : CRC Press, c2009. - vii, 93 p. : ill. ; 23 cm.

"A Productivity Press book."

Includes bibliographical references and index.

9781439802496 (pbk.)


Performance standards.
Performance--Evaluation.

658.3125 / HAR 2009