Leadership sins [videorecording]. iAt head of title: Difficult people and situations - [South Melbourne, Vic.] : Seven Dimensions, [2009]. - 1 videodisc (22 min.) : sd., col. ; 4 3/4 in.

Created by Eve Ash. Created by Eve Ash.

"Explaining that leadership requires awareness, open communication, and the ability to empower others, this program presents scenarios depicting several mistakes made by a manager and includes a feedback session, after which he makes changes in his leadership approach. The DVD considers such issues as lacking conversation, failure to listen, frequent interruptions, not acknowledging good work, invading personal space, and inflexibility; shows how management mistakes impact personal and group productivity; and teaches how to improve management skills and increase worker motivation.


DVD.


Close captioned.

9781921409684 (DVD)


Conflict management.
Leadership.
Organizational behavior.

658.3145 / DIF 2009