APA

Bernstein J., Bonafede B., . (2011). Manager's guide to crisis management. New York: McGraw-Hill.

Chicago

Bernstein Jonathan, Bonafede Bruce, . 2011. Manager's guide to crisis management. New York: McGraw-Hill.

Harvard

Bernstein J., Bonafede B., . (2011). Manager's guide to crisis management. New York: McGraw-Hill.

MLA

Bernstein Jonathan, Bonafede Bruce, . Manager's guide to crisis management. New York: McGraw-Hill. 2011.