Chinunda, Emmanuel Danstan.

Practical insights on customer service an African perspective / [electronic resource] : Emmanuel Danstan Chinunda. - 1st ed. - London : Adonis & Abbey Publishers Ltd., 2011. - 134 p.

Includes bibliographical references and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.




Customer services--Africa.
Business enterprises--Africa.


Electronic books.

HF5415.5 / .C45 2011eb