Feigon, Josiane Chriqui.
Smart selling on the phone and online : inside sales that gets results / Josiane Chriqui Feigon. - New York, NY : American Management Association, c2010. - xviii, 254 p. : ill. ; 23 cm.
Includes index.
9780814414651 (pbk.) 0814414656 (pbk.)
Telephone selling.
Electronic commerce.
Selling.
658.872 / FEI 2010
Smart selling on the phone and online : inside sales that gets results / Josiane Chriqui Feigon. - New York, NY : American Management Association, c2010. - xviii, 254 p. : ill. ; 23 cm.
Includes index.
9780814414651 (pbk.) 0814414656 (pbk.)
Telephone selling.
Electronic commerce.
Selling.
658.872 / FEI 2010