Brinkman, Rick.
Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman, Rick Kirschner. - Rev. and expanded 3rd ed. - New York : McGraw-Hill, c2012. - xvii, 283 p. : ill. ; 23 cm.
"Includes annoying emails and other new bad behaviors!"--Cover.
9781259011535 (pbk. : Int. ed.) 1259011534 (pbk. : Int. ed.) 9780071785723 0071785728
Interpersonal relations.
Interpersonal communication.
Psychology, Industrial.
302.3 / BRI 2012
Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman, Rick Kirschner. - Rev. and expanded 3rd ed. - New York : McGraw-Hill, c2012. - xvii, 283 p. : ill. ; 23 cm.
"Includes annoying emails and other new bad behaviors!"--Cover.
9781259011535 (pbk. : Int. ed.) 1259011534 (pbk. : Int. ed.) 9780071785723 0071785728
Interpersonal relations.
Interpersonal communication.
Psychology, Industrial.
302.3 / BRI 2012