Bielskas, Amanda, 1974-
IM and SMS reference services for libraries / Amanda Bielskas and Kathleen M. Dreyer. - xii, 107 pages : illustrations (black and white) ; 23 cm. - The tech set ; 19 .
Includes bibliographical references and index.
9781856048446 (paperback)
Electronic reference services (Libraries)
Mobile communication systems--Library applications
Instant messaging
Text messages (Cell phone systems)
025.52 / BIE 2012
IM and SMS reference services for libraries / Amanda Bielskas and Kathleen M. Dreyer. - xii, 107 pages : illustrations (black and white) ; 23 cm. - The tech set ; 19 .
Includes bibliographical references and index.
9781856048446 (paperback)
Electronic reference services (Libraries)
Mobile communication systems--Library applications
Instant messaging
Text messages (Cell phone systems)
025.52 / BIE 2012