Evans, James R. 1950-
Quality and performance excellence : management, organization, and strategy / James R. Evans. - Seventh edition. International edition. - xv, 479 pages : illustrations ; 24 cm
Includes bibliographical references and index.
9781133955924 (paperback) 1133955924 (paperback)
Total quality management.
658.4013 / EVA 2014
Quality and performance excellence : management, organization, and strategy / James R. Evans. - Seventh edition. International edition. - xv, 479 pages : illustrations ; 24 cm
Includes bibliographical references and index.
9781133955924 (paperback) 1133955924 (paperback)
Total quality management.
658.4013 / EVA 2014