APA

Kappa M. M., Nitschke A. & Schappert P. B. (1997). Managing housekeeping operations. East Lansing, Mich: Educational Institute, American Hotel & Motel Association.

Chicago

Kappa Margaret M, Nitschke Aleta and Schappert Patricia B. 1997. Managing housekeeping operations. East Lansing, Mich: Educational Institute, American Hotel & Motel Association.

Harvard

Kappa M. M., Nitschke A. and Schappert P. B. (1997). Managing housekeeping operations. East Lansing, Mich: Educational Institute, American Hotel & Motel Association.

MLA

Kappa Margaret M, Nitschke Aleta and Schappert Patricia B. Managing housekeeping operations. East Lansing, Mich: Educational Institute, American Hotel & Motel Association. 1997.