Grover, Varun, 1959-
Business process change : reengineering concepts, methods, and technologies / Varun Grover, William J. Kettinger. - Hershey, USA : Idea Group Pub., c1998. - xii, 687 p. : ill. ; 25 cm.
Includes bibliographical references and index.
Part I: Overview - II: Information technology - III: Methods - IV: Implementation - V: The information systems function - Index.
1878289292 (hbk.) 9781878289292 (hbk.)
Organizational change--Management.
Information technology--Management.
Strategic planning.
658.4063 / GRO
Business process change : reengineering concepts, methods, and technologies / Varun Grover, William J. Kettinger. - Hershey, USA : Idea Group Pub., c1998. - xii, 687 p. : ill. ; 25 cm.
Includes bibliographical references and index.
Part I: Overview - II: Information technology - III: Methods - IV: Implementation - V: The information systems function - Index.
1878289292 (hbk.) 9781878289292 (hbk.)
Organizational change--Management.
Information technology--Management.
Strategic planning.
658.4063 / GRO