Handbook of service science /
[edited by] Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer.
- 1st ed.
- New York, N.Y. : Springer, 2010.
- xxvii, 758 p. : ill. ; 24 cm.
- Service science. Research and innovation in the service economy .
Includes bibliographical references and indexes.
9781441916273 (hbk.)
Service industries.
Service industries--Management.
338.4 / HAN 2010
Includes bibliographical references and indexes.
9781441916273 (hbk.)
Service industries.
Service industries--Management.
338.4 / HAN 2010