Bank, John.
The essence of total quality management / John Bank - 2nd ed. - England : Financial Times/Prentice Hall, 2000 - xvii, 259 p. ; 24 cm.
0135731143
Total quality management.
658.562 / BAN
The essence of total quality management / John Bank - 2nd ed. - England : Financial Times/Prentice Hall, 2000 - xvii, 259 p. ; 24 cm.
0135731143
Total quality management.
658.562 / BAN