Lewis, Pamela S.

Management : challenges in the 21st century / Pamela S. Lewis, Stephen H. Goodman, Patricia M. Fandt - 3rd ed. - Cincinnati, Ohio : South-Western College Pub, 2001 - xxvi, 662 p. ; 28 cm.

Preface. - Pt. 1. Meeting the challenges of the 21st century. Ch. 1. Management and managers : yesterday, today and tomorrow. Ch. 2. Evolution of management throught. Ch. 3. Social responsibility and ethics. - Pt. 2. Planning challenges in the 21st century. Ch. 4. Planning in the contemporary organization. Ch. 5. Strategic planning in a global environment. Ch. 6. Effective managerial decision making. Ch. 7. Decision-making tools and techniques. - Pt. 3. Organizing challenges in the 21st century. Ch. 8. Organizing for quality, productivity, and job satisfaction. Ch. 9. Designing and contemporary organization. Ch. 10. Managing human resources. Ch. 11. Organizational culture, change, and development. - Pt. 4. Leadership challenges in the 21st century. Ch. 12. Communicating effectively within diverse organizations. Ch. 13. Understanding leadership in a dynamic environment. Ch. 14. Individual differences, team and group dynamics. Ch. 15. Motivating organizational members. - Pt. 5. Control challenges in the 21st century. Ch. 16. Organizational control in a complex business environment. Ch. 17. Productivity and quality in operations. Ch. 18. Information technology and control. - Appendix: Internet addresses. - Glossary. - Endnotes. - Name Index. - Company Index. - Subject Index. - Photo Credits.

[This book] provides comprehensive coverage of traditional management theory, focusing on meeting in unique challenges inherent in the dynamic, global environment of business. The applications orientation of this book provides students with an opportunitity to apply the material and understand a wide variety of real-world management situations. - Back cover.

Accompanied by 1 computer optical disc (4 3/4 in.)

0324072856


Management.

658 / LEW