The customer is always wrong :
The customer is always wrong : the retail chronicles /
edited and compiled by Jeff Martin.
- Berkeley, CA : Soft Skull Press, c2008.
- xii, 171 p. ; 19 cm.
Sears, Sbarro's, Sayonara / Wade Rouse -- The final facial / Stewart Lewis -- Minimum-wage drama / Elaine Viets -- Un posto speciale (A special place) / Jim DeRogatis -- Another day at the video store / Kevin Smokler -- Not included with display / Michael Beaumier -- No good deed ... / Anita Liberty -- We weren't really rock stars / Richard Cox -- Other things in mind / James Wagner -- Ear man / Victor Gischler -- Deviant you, deviant me / C.A. Conrad -- Tulip thief / Gary Mex Glazner -- Klaus / Timothy Bracy -- I scream / Colson Whitehead -- How Swede it was : dealing death by pancakes in the midwest / Randall Osborne -- Free spatulas / Wendy Spero -- The adolescent cigarette salesgirl and other wrong moves in the right direction / Hollis Gillespie -- Fine wines and liquors / Becky Poole -- The bad call / Clay Allen -- The popsicle shop / Jane Borden -- Sixteen retail rules / Catie Lazarus.
9781933368900 (pbk.) 193336890X (pbk.)
Sales personnel--Humor.
Selling--Humor.
658.8120207 / CUS 2008
Sears, Sbarro's, Sayonara / Wade Rouse -- The final facial / Stewart Lewis -- Minimum-wage drama / Elaine Viets -- Un posto speciale (A special place) / Jim DeRogatis -- Another day at the video store / Kevin Smokler -- Not included with display / Michael Beaumier -- No good deed ... / Anita Liberty -- We weren't really rock stars / Richard Cox -- Other things in mind / James Wagner -- Ear man / Victor Gischler -- Deviant you, deviant me / C.A. Conrad -- Tulip thief / Gary Mex Glazner -- Klaus / Timothy Bracy -- I scream / Colson Whitehead -- How Swede it was : dealing death by pancakes in the midwest / Randall Osborne -- Free spatulas / Wendy Spero -- The adolescent cigarette salesgirl and other wrong moves in the right direction / Hollis Gillespie -- Fine wines and liquors / Becky Poole -- The bad call / Clay Allen -- The popsicle shop / Jane Borden -- Sixteen retail rules / Catie Lazarus.
9781933368900 (pbk.) 193336890X (pbk.)
Sales personnel--Humor.
Selling--Humor.
658.8120207 / CUS 2008