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Competitive advantages of service quality in hospitality, tourism, and leisure services /

Kalacas, Maria Rellie B.,

Competitive advantages of service quality in hospitality, tourism, and leisure services / Maria Rellie B. Kalacas. - 1 online resource

Includes bibliographical references and index.

ISBN: 9781779560919

Subjects--Topical Terms:
Hospitality industry--Management.
Leisure industry--Management.
Tourism--Management.

Index Terms--Genre/Form:
Electronic books.

Dewey Class. No.: 647.94068

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