Hampden-Turner, Charles.

Building cross-cultural competence : how to create wealth from conflicting values / Charles M. Hampden-Turner and Fons Trompenaars ; illustrations by David Lewis. - Chichester, England : John Wiley, c2000. - xi, 388 p. : ill. ; 24 cm.

Acknowledgments. - Introduction. - 1. Universalism-Particularism: The Dilemma. - 2. Reconciling Universalism and Particularism: Stories and Cases. - 3. Individualism-Communitarianism: The Dilemma. - 4. Reconciling Individualism and Communitarianism: Stories and Cases. - 5. Specificity-Diffuseness: The Dilemma. - 6. Reconciling Specificity with Diffuseness: Stories and Cases. - 7. Achieved-Ascribed Status: The Dilemma. - 8. Reconciling Achieved with Ascribed Status: Stories and Cases. - 9. Inner Direction versus Outer Direction: The Dilemma. - 10. Reconciling Inner and Outer Direction : Stories and Cases. - 11. Sequential and Synchronous Time: The Dilemma. - 12. Reconciling Sequential with Synchronous Time: Stories and Cases. - Appendix 1. Dilemma Theory and Its Origins. - Appendix 2. Exercises in Reconciliation. - Appendix 3. Measuring Transcultural Competence: Old and New Questionnaires. - Appendix 4. The Space Between Dimensions. - Bibliography. - Filmography. - Index.

0471495271 (hbk.) 9780471495277 (hbk.)


Communication in management--Social aspects.
International business enterprises--Management.
Intercultural communication

658.049 / HAM