Webb, Sylvia P.

Knowledge management : linchpin of change : some practical guidelines / Sylvia P. Webb. - London : Aslib, 1998 - 68 p. ; 24 cm. - Aslib know how series .

1. Setting the scene. - 2. Key management considerations and influences. - 3. Getting started : initial tasks. - 4. Next steps. - 5. Day-to-day operation : management and related skills. - 6. Systems and software. - 7. Measuring the value of knowledge. - 8. Conclusions. - 9. Case studies. 1. The PricewaterhouseCooper information and knowledge exchange (IKE). 2. Valuing ICL knowledge. 3. Management of know-how in an international City law firm. - References and further reading. - Appendix : useful organisations and contacts.

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Knowledge management.
Library administration.

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