Brinkman, Rick.
Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman, Rick Kirschner. - Rev. and updated ed. - New York : McGraw-Hill, c2002. - xix, 226 p. : ill. ; 23 cm.
0071379444 (pbk.) 9780071379441 (pbk.)
Interpersonal communication.
Interpersonal relations.
Psychology, Industrial.
158.2 / BRI
Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman, Rick Kirschner. - Rev. and updated ed. - New York : McGraw-Hill, c2002. - xix, 226 p. : ill. ; 23 cm.
0071379444 (pbk.) 9780071379441 (pbk.)
Interpersonal communication.
Interpersonal relations.
Psychology, Industrial.
158.2 / BRI