George, Stephen, 1948-

Total quality management : strategies and techniques proven at today's most successful companies / Stephen George and Arnold Weimerskirch - 2nd ed. - New York, NY : John Wiley, c1998. - xviii, 254 p. : ill. ; 26 cm. - Portable MBA series .

Includes index.

0471191744


Total quality management--United States--Case studies.

658.562 / GEO