Haksever, Cengiz.
Service management : an integrated approach to supply chain management and operations / Cengiz Haksever, Barry Render. - xxii, 485 pages : illustrations ; 24 cm
Includes bibliographical references and index.
9780133088779 (hardcover) 0133088774 (hardcover) 9780133088854 0133088855
Service industries--Management.
Business logistics.
658.5 / HAK 2013
Service management : an integrated approach to supply chain management and operations / Cengiz Haksever, Barry Render. - xxii, 485 pages : illustrations ; 24 cm
Includes bibliographical references and index.
9780133088779 (hardcover) 0133088774 (hardcover) 9780133088854 0133088855
Service industries--Management.
Business logistics.
658.5 / HAK 2013