Weissinger, Suzanne Stewart.
Hotel/motel operations : an overview / Suzanne Stewart Weissinger - 2nd ed. - Albany, New York : Delmar, c2000. - x, 193 p. ; 24 cm.
1. Lodgings: Yesterday and today. 2. The hospitality business and you. 3. Classification of lodging facilities. 4. Front-office operations: Reservations. 5. Front-office operations: Registering, rooming the guests, information, mail, telephone. 6. Front-office operations: Accounting and checking out. 7. Housekeeping, engineering, and security. 8. Food and beverage department. 9. Sales and meeting planning. 10. Accommodations: References and ratings.
0766812146
Hotel management.
Motel management.
647.94068 / WEI
Hotel/motel operations : an overview / Suzanne Stewart Weissinger - 2nd ed. - Albany, New York : Delmar, c2000. - x, 193 p. ; 24 cm.
1. Lodgings: Yesterday and today. 2. The hospitality business and you. 3. Classification of lodging facilities. 4. Front-office operations: Reservations. 5. Front-office operations: Registering, rooming the guests, information, mail, telephone. 6. Front-office operations: Accounting and checking out. 7. Housekeeping, engineering, and security. 8. Food and beverage department. 9. Sales and meeting planning. 10. Accommodations: References and ratings.
0766812146
Hotel management.
Motel management.
647.94068 / WEI