Heizer, Jay

Principles of operations management / Jay Heizer, Barry Render - 5th ed. - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2004. - xxxii, 638 p. : ill. (chiefly col.) ; 28 cm. + 1 electronic optical disc (CD-ROM) (4 3/4 in.).

Includes bibliographical references and index.

Pt. One. Introduction to operations management. 1. Operations and productivity. 2. Operations strategy in a global environment. 3. Project management. 4. Forecasting. - Pt. Two. Designing operations. 5. Design of goods and services. 6. Managing quality. Supplement 6 : Statistical process control. 7. Process strategy. Supplement 7 : Capacity planning. 8. Location strategies. 9. Layout strategy. 10. Human resources and job design. Supplement 10 : Work measurement. - Pt. Three. Managing operations. 11. Supply-chain management. Supplement 11 : E-commerce and operations management. 12. Inventory management. 13. Aggregate planning. 14. Material requirements planning (MRP) and ERP. 15. Short-time and lean production systems. 17. Maintenance and reliability. - CD-ROM tutorials. 1. Statistical tools for managers. 2. Acceptance sampling. 3. The simplex method of linear programming. 4 The MODI and VAM methods of solving transportation problems. 5. Vehicle routing and scheduling.

1 electronic optical disc (CD-ROM) : Student CD-ROM [to accompany] Operations management, 7th ed. [and] Principles of operations management, 5th ed. [by] Jay Heizer, Barry Render. ISBN 0131019430.

013101613X (pbk.) 0131209752 (Int. ed.) 0131406396 (pkg.)


Production management.

658.5 / HEI