Zhou, Zongqing

E-commerce & information technology in hospitality and tourism / E-commerce and information technology in hospitality and tourism Zongqing Zhou. - Clifton Park, NY : Delmar Learning /Thomson, c2004. - xiii, 226 p. ; 23 cm.

Includes bibliographical refernces and index.

1. Overview. - 2. Internet fundamentals. - 3. Connecting to the world. - 4. E-commerce fundamentals. - 5. A new medium of communication. - 6. E-marketing and information distribution. - 7. The impact of the internet on the hospitality and tourism industry. - 8. A special case study: the past, present, and future of travel agents. - 9. A new paradigm for internet research. - 10. The future of hospitality and tourism e-commerce and information technology.

Accompanied by: Instructor's manual with test bank to accompany e-commerce and information technology in hospitality and tourism / Zongqing Zhou (iii, 96 p. ; 28 cm), 2004.

0766841405 (pbk.) 9780766841406 (pbk.) 9780766841420 (Instructor's manual : pbk.)


Electronic commerce.
Hospitality industry--Data processing.
Internet.
Tourism--Data processing.

647.940285 / ZHO