Comfort, Jeremy.

Effective telephoning / Jeremy Comfort with York Associates. - Oxford : Oxford University Press, 1996. - 110p. : col. ill, col. ports ; 28 cm. + 1 videocassette + 1 sound cassette + 1 CD-ROM (4 3/4 in.) - Oxford business English skills. .

1 videocassette : Effective telephoning [by] Jeremy Comfort and Derek Utley. 1 Teacher's book : Effective telephoning : teacher's book [by] Jeremy Comfort. 1 sound cassette : units 1-10 (31mins.) 1 CD-ROM : Effective telephoning [by] Jeremy Comfort and Derek Utley.

0194570932 (student's book) 0194570940 (teacher's book) 0194570959 (sound cassette) 0194589277 (videocassette) 9780194595469 (DVD)


Telephone in business.
Telephone etiquette.
Employees--Training of

651.73 / COM