Tesone, D. V.

Supervision skills for the service industry : how to do it / D.V. Tesone. - Upper Saddle River, NJ : Prentice Hall, c2005. - x, 161 p. : ill. ; 26 cm.

Includes bibliographical references and index.

0131100955


Service industries--Personnel management.
Supervision of employees.

658.302 / TES