Tesone, D. V.

Hospitality information systems and E-Commerce / D.V. Tesone. - Hoboken, N.J.: John Wiley 2006. - xvii, 286 p. : ill. ; 24cm.

Includes index.

Preface.- Part I: General applications.- 1. Understanding hospitality information systems and information technology.- 2. Computer hardware for hospitality.- 3. Computer software for hospitality.- 4. Computer networks and telecommunications for hospitality.- Part II: Hospitality management and the internet.- 5. Electronic commerce (E-Commerce).- 6. E-information and distribution systers.- 7. E-business strategies and solutions.- Part III: Hospitality functional applications.- 8. Computer reesrvation systems (CRS) and global.- 9. Property management systems and point-of-sale systems.- 10. Accounting control and production systems.- 11. Marketing and human resources management systems.- 12. Safety, security, and physical plant systems.- Glossary.- Index.


Hospitality industry--Data processing.
Management information systems.
Electronic commerce.

647.94068 / TES