Wöber, Karl W.
Benchmarking in tourism and hospitality industries : the selection of benchmarking partners / Karl W. Wöber. - Oxon, UK : CABI Pub., 2002. - xiii, 261 p. : ill. ; 24cm.
Preface.- Acknowledgements.- 1. Introduction.- 2. Benchmarking studies in the tourism and hospitality industries.- 3. Measuring business performance.- 4. Methods for estimating the production function.- 5. The Austrian hotel and restaurant panel.- 6. A mixture regression model.- 7. Data envelopment analysis.- 8. Evolutionary data envelopment analysis.- 9. Perpsectives of benchmarking decision support systems in tourism and hospitality amangement.- Appendix.- References.- Index
0851995535
Tourism--Management.
Hospitality industry--Management.
Benchmarking (Management)
338.4791068 / WOB
Benchmarking in tourism and hospitality industries : the selection of benchmarking partners / Karl W. Wöber. - Oxon, UK : CABI Pub., 2002. - xiii, 261 p. : ill. ; 24cm.
Preface.- Acknowledgements.- 1. Introduction.- 2. Benchmarking studies in the tourism and hospitality industries.- 3. Measuring business performance.- 4. Methods for estimating the production function.- 5. The Austrian hotel and restaurant panel.- 6. A mixture regression model.- 7. Data envelopment analysis.- 8. Evolutionary data envelopment analysis.- 9. Perpsectives of benchmarking decision support systems in tourism and hospitality amangement.- Appendix.- References.- Index
0851995535
Tourism--Management.
Hospitality industry--Management.
Benchmarking (Management)
338.4791068 / WOB