Watson-Delestrée, Anne.
Basic telephone training : a basic course in telephone language and skills / Anne Watson-Delestree - Hove, UK : Language Teaching Publications, c1992. - 78 p. : ill. ; 24 cm. + 1 sound cassette.
Content - To the teacher - To the student - Basic telephone language - Basic telephone skills - Self-study key and tapescript.
0906717426 (Coursebook) 0906717477 (Cassette)
English language--Textbooks for foreign speakers.
English language--Spoken English.
Telephone etiquette.
651.73 / WAT
Basic telephone training : a basic course in telephone language and skills / Anne Watson-Delestree - Hove, UK : Language Teaching Publications, c1992. - 78 p. : ill. ; 24 cm. + 1 sound cassette.
Content - To the teacher - To the student - Basic telephone language - Basic telephone skills - Self-study key and tapescript.
0906717426 (Coursebook) 0906717477 (Cassette)
English language--Textbooks for foreign speakers.
English language--Spoken English.
Telephone etiquette.
651.73 / WAT